Find out more about claiming back mis-sold payment protection insurance on loans, mortgages and credit cards.
For those who are unaware, many of the UK’s major banks put ppi claims on hold in October pending the outcome of judicial review. This has caused a huge backlog of claims, particularly at the Financial Ombudsman Service. As we previously reported, the Financial Ombudsman Service is now dealing with an unprecedented number of complaints [...]
Many affected consumers are interested to know whether they are eligible to make a refund from their Payment Protection Insurance or PPI. It is a type of insurance coverage sold to people taking out loans and other finance products. Because many of these policies were mis sold, it may be possible to claim compensation. To [...]
We just wanted to give you a heads up regarding claims companies which use cold calling tactics to pressurise you into making a ppi claim. You may be wondering, “how did they get my number?” If you have applied for insurance recently or perhaps even a loan, your details may have been passed on to [...]
Having dealt with ppi claims on behalf of our clients over a number of years, we are aware of the tactics used by lenders to reduce the amount of compensation they end up paying out to consumers. Some lenders offer what is known as a “goodwill gesture”. Quite frankly, we have seen some of these [...]
Anyone who has a payment protection complaint against Santander will be cheered by the news that, despite the judicial review, they are continuing to process and investigate new ppi claims. This is in stark contrast to most of the other major UK banks, who have flatly refused to investigate and issue final responses on new [...]
A common question we are asked is how far back can we reclaim payment protection insurance? There is no straightforward answer to this as there are a number of factors which determine whether you still have time to make a valid claim. Some claims companies will only seek to recover premiums where the policy was [...]
The Financial Ombudsman Service handles disputes between financial institutions and their customers. In order to bring a payment protection complaint to the Financial Ombudsman Service, you must first exhaust the internal complaints process of the company who advised you to take out the insurance. Once a final decision letter is issued, the claim can be [...]